Friendly Tip 🌸
Before placing your next order, feel free to reach out to us on WhatsApp. +91 99716 98864 (Chat only). for real-time product videos or fit suggestions. We’re here to help you shop with confidence.
JHUNOON APPARELS – RETURN, EXCHANGE & REFUND POLICY
🌸 Before You Order
Need help with size, fit, fabric, colour or real-time product videos?
WhatsApp us at +91 99716 98864 (Chat Only) before placing your order.
❌ RETURNS
We do not accept returns for change of mind, colour preference, fit preference, or if you simply do not like the product after delivery.
Please check the size chart, product details and images carefully before ordering.
📹 MANDATORY UNBOXING VIDEO
A continuous unboxing/unpacking video is compulsory for any claim related to:
Damaged product
Wrong product
Missing item
Exchange request
The video must start before opening the parcel and clearly show:
Sealed package
Shipping label
Complete opening/unpacking process
Product received
Any damage or issue
Important: Videos recorded after the parcel has already been opened or unpacked will be considered invalid and will not be accepted for any claim.
🔄 EXCHANGES
Exchange requests must be made within 24 hours of delivery.
The product must be:
Unused and unwashed
With original tags and packaging
Supported by a valid unboxing video
Eligible for exchange
Subject to stock availability
Exchange Shipping Charges
For size or preference exchanges, the customer must bear reverse shipping charges of approximately ₹350–₹500, depending on the parcel.
📦 WRONG OR DAMAGED PRODUCT
If you receive a wrong (Different Article or Wrong Size) not for placements of prints or damaged product, contact us within 24 hours of delivery with a valid continuous unboxing video.
Once the claim is approved, JHUNOON will bear the applicable return shipping charges.
💳 REFUNDS
We do not provide cash,bank or original payment method refunds.
Approved refunds are issued only as:
Store Credit / Coupon Code
Valid for 1 year
Can be used for future purchases at JHUNOON
Cannot be converted into cash
Store credit will be processed within 7 working days after we receive and inspect the returned product.
🕊️ Respectful Communication Policy
Team JHUNOON is committed to assisting every customer while following our brand policies.
We kindly request customers to maintain respectful and polite communication with our support team.
Our team will assist you within the clearly defined policy guidelines to ensure fairness for everyone. Repeated disputes, abusive language, or inappropriate communication may delay the resolution process.
Thank you for your understanding and cooperation. ❤️
📲 Need Help?
For any further assistance, feel free to reach out:
WhatsApp: +91 99716 98864 — Chat Only
Email: connect@jhunoon.in
Please keep your Order Number ready when contacting us.
Quick Summary
No Returns ❌ | No Cash Refunds ❌ | Exchange Within 24 Hours ✅ | Continuous Unboxing Video Mandatory ✅ | Videos After Unpacking Invalid ❌ | Store Credit Valid for 1 Year ✅
Thank you for shopping with JHUNOON APPARELS! 😊❤️